---
title: How Do I Set a Background for My Experience? Design Studio
description: How to set Backgrounds on gamification experiences for your CRM, Marketing and loyalty experiences.
---

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# How Do I Set a Background for My Experience? Design Studio

###### **Your background is one of the first things a player sees, so getting it right — sized correctly and consistent with your frames — makes a big difference to how polished your experience feels.**

**Overview**

- Setting a Global Background
- Overriding the Background Per Frame
- Desktop vs Mobile Backgrounds
- Image Specifications
- Troubleshooting Tips

**Setting a Global Background**

The background is set at the overall experience level and applies across every frame unless you override it.

**1.** Open your experience in the Design Studio

**2.** In the left-hand menu, select Design

**3.** Under General Settings, find the Background option

**4.** Choose either a brand colour (solid fill), or a background image, uploaded from your device or selected from your Gallery

![](https://howto.odicci.com/hs-fs/hubfs/undefined.png?width=390&height=890&name=undefined.png)

*The Background Image and Background Colour options under Design*

*Selecting a background from the Gallery*

![](https://howto.odicci.com/hs-fs/hubfs/undefined-2.png?width=670&height=366&name=undefined-2.png)

This becomes the default background for every frame in your experience.

![](https://howto.odicci.com/hs-fs/hubfs/undefined-3.png?width=670&height=345&name=undefined-3.png)

**Overriding the Background Per Frame**

Want a different background on a specific frame — for example, a unique image on your Success Frame? You can override the global background on a frame-by-frame basis:

**1.** Click into the frame you want to customise

**2.** Select the Cog icon on that frame to open its settings

**3.** Under Desktop Background, choose an alternative image for that frame

**4.** Under Mobile Background, choose an alternative image optimised for smaller screens

![](https://howto.odicci.com/hs-fs/hubfs/undefined-1.png?width=670&height=403&name=undefined-1.png)

*Frame Settings — Upload desktop background and Upload mobile background*

Frame-level backgrounds always take priority over the global background, so you can mix a consistent overall look with standout moments on key frames (like a Success Frame or big reveal).

**Desktop vs Mobile Backgrounds**

Odicci lets you set backgrounds separately for desktop and mobile, since screen shapes are very different:

- Desktop Background — shown on larger viewports
- Mobile Background — shown on phones; sides will be cropped to fit the display if the aspect ratio doesn't match exactly

| > **Tip:** If you only upload a desktop image, it will still display on mobile but may crop more aggressively — for best results, upload a dedicated mobile version. |
| --- |

**Image Specifications**

Stick to these specs to keep your background sharp and avoid upload errors:

| **Device** | **Minimum Resolution** | **Aspect Ratio** | **Max File Size** |
| --- | --- | --- | --- |
| **Desktop** | 1920 x 1280 px | 3:2 | 1MB |
| **Mobile** | 1920 x 1280 px | 3:2 | 1MB |

Any image above the minimum resolution will work fine as long as it keeps the same 3:2 aspect ratio. Supported formats are JPG, JPEG, PNG, WebP, and GIF (limited support).

**Troubleshooting Tips**

- Image won't upload? Double-check it's under 1MB — this is the most common blocker.
- Background looks cropped oddly on mobile? Upload a dedicated mobile background rather than relying on the desktop image being auto-cropped.
- Background not updating on one frame? Check whether that frame has its own override set under the Cog icon — frame-level settings will always beat the global background.
- Need the same background everywhere except one frame? Set your global background once in Design \> General Settings, then only override the single frame that needs to differ.

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